Terms of Service & Privacy Policy

By placing an order with us, you accept with the following terms:

 

Shipping

You agree to ship all items to us at your own expense & risk. We are not responsible for undelivered packages, as well as lost, stolen and damaged items. We are also not responsible for delayed packages. We will ship it with the service that you selected at checkout. If you are concerned with shipping time, we recommend selecting UPS because they are more reliable then USPS.

It is your responsibility to insure your package. Your shipping expense is not refundable, no exceptions. If a refund is to be issued anytime in the future, it will only include the service cost you paid to us – Automotive Circuit Solutions, your shipping expense will not be reimbursed.

We ship all of the items back insured for up to $50. It is your responsibility to request higher coverage in WRITTEN FORM. We are not responsible for any undelivered packages to you, as well as lost, stolen and damaged items. Any shipping paid at checkout is to cover return shipping. You are responsible to send it to us at your expense. 

If you select overnight or 2nd-day shipping and the package does not arrive on time, we are not responsible for the delay as we have no control over shipping speed. Please note that packages shipped on Friday with overnight service will likely arrive on Monday. Similarly, packages shipped with 2nd-day air on Thursday will likely arrive on Monday. No refunds on shipping will be issued for delayed packages.

 

Turnaround

We typically repair and send back within 24 hours of receiving the item. However, if we run into issues repairing the item, the turnaround time can be extended depending on how severe the issues are. Also, expect delays if you have not paid for the service online, paid the wrong amount or did not include the required information in the box(order #, name, contact info, etc).

 

International Orders

All international orders are subject to paying shipping both ways along with ALL import and export taxes. In the event that you have an issue with the repaired item you will be responsible for paying shipping both ways AGAIN(no exceptions).

 

Repairs

The repair of your items is carried out by our highly trained & ACS-Certified technicians. They follow strict regulations set by Automotive Circuit Solutions. However, human-errors occur. For this reason, our 100% guarantee is valid to the point of granting a full refund. The maximum reversal for any purchase or "order" you're placing with us, is equal to the total cost paid to us – Automotive Circuit Solutions. You understand and agree not to pursue any legal action, or personal demand, or any claims of any kind that is greater than the cost you paid to us for the services. We are not responsible for any missing property pertaining to the original contents shipped to us. Including bolts, nuts, screws, wiring harness, plugs, and etc.

Be sure to properly diagnose your issue to determine that the part needs to be serviced before sending it in. Most items we service have intermittent issues, most of the time they will work fine when testing on the bench. If it tests fine on the bench, we will go ahead and service it anyway, going over all the common areas of failure. If your issues persist, there is likely another problem on the vehicle, wiring, sensors, BCM, CEM, PCM etc. We guarantee that the part is tested before shipping and will NOT issue refunds if you later determine that the part did not need to be serviced in the first place.

Repair Details Disclosure

As part of our commitment to providing high-quality mail-in repair services, we restore your electronics to optimal functionality. Due to the proprietary nature of our repair methods, we do not disclose specific details regarding the repairs performed. Rest assured, each item undergoes a thorough, expert process to ensure reliability and performance before returning it to you.

 

Liability & Safety

Proper service and repair procedures are vital to the safe and reliable operation of all motor vehicles as well as the personal safety of those performing the repairs/installations and are not the responsibility of Automotive Circuit Solutions. Standard safety procedures and precautions (including the use of safety goggles and proper tools and equipment and exact compliance with the instructions included with products) are strongly recommended at all times to limit the possibility of personal injury or death or improper service which could damage the vehicle or compromise its safety. Automotive Circuit Solutions is not responsible for any cost associated with third-party services, and expenses including shipping, installations, diagnostics, mechanical work and any service related to SRS components. Automotive Circuit Solutions is not liable for any risk-threatening situations including cost, personal injury, death and/or anything associated within.

 

Communications

All communications between you and Automotive Circuit Solutions, including, but not limited to, phone, e-mail, fax, direct in-person, physical/verbal, imagery/photos, graphically or in written form of any kind, immediately becomes the property of Automotive Circuit Solutions. Most of the time, such information will only be used to help with the repair process.

 

Privacy

We know that you care how information about you is used and shared. As part of our commitment to customer service, Automotive Circuit Solutions strives to make you feel safe and comfortable doing business with us. Here are some guidelines we follow to keep your personal information private. Automotive Circuit Solutions reserves the right to modify this information at any time in our sole discretion without notice.

Automotive Circuit Solutions may collect certain personally identifiable information, including but not limited to name, address, telephone number, and email address. Automotive Circuit Solutions may also collect your credit card information and billing address when you provide Automotive Circuit Solutions with such information.

The Web Site may use third party products and services to gather anonymous traffic statistics using cookies and web beacons. A cookie is a small piece of information stored with your browser that helps web sites and multiple servers recognize you. Automotive Circuit Solutions and its third party service providers may also use pixels, or transparent GIF files, for web site management and user tracking.

Automotive Circuit Solutions transmits non-personally identifiable user information about visitors to the servers of reputable third parties for the purpose of targeting its internet banner advertisements on other sites. To do this, Automotive Circuit Solutions uses web beacons in conjunction with cookie level data.

 

Information Use

Automotive Circuit Solutions may share personal customer information provided to Automotive Circuit Solutions with third parties who provide services and products to Automotive Circuit Solutions. Examples of ways in which your information may be used include, but are not limited to, the following:

  • Order fulfillment
  • Marketing activities including direct mail, e-mail, database cleaning and maintenance, and analysis
  • Customer experience enhancements
  • Warranty management

 

Automotive Circuit Solutions is not in the business of selling its customers' personal information to others. Automotive Circuit Solutions does not sell, rent or trade its customers' personal information to third parties.

Automotive Circuit Solutions also collects, stores, and uses aggregate data that do not contain personally identifiable information, such as demographics or statistical information. This aggregate data may be shared with and used by third parties to help Automotive Circuit Solutions. and its suppliers better understand and serve our customers.

From time to time, Automotive Circuit Solutions may modify this information.